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Max, a German Shepherd, couldn't walk past another dog without explosive reactions. Through systematic desensitization and engagement training, he now walks calmly through busy Auckland streets.
Marcus adopted Max, a 3-year-old German Shepherd, from a rescue. Within days, he realized Max had severe leash reactivity. Walks were nightmarish: barking, lunging, and pulling so hard Marcus feared shoulder injury. Auckland's dense urban environment meant encountering dogs every 50 meters.
Max's reactivity wasn't mild. At 40kg, he could drag Marcus across the footpath. His threshold distance - how far away a trigger could be before he reacted - was approximately 70 meters. That's nearly a full street block.
Marcus had resorted to 4:30am walks to avoid other dogs. Even then, the occasional early morning jogger with a dog would trigger an explosive reaction. Marcus was considering giving Max back to the rescue.
Through assessment, we determined Max's reactivity was rooted in frustration, not aggression. Max desperately wanted to greet other dogs. Being restrained on leash while seeing something he wanted created explosive frustration.
Previous owners had likely punished his reactions, creating additional anxiety around seeing dogs. Now Max experienced both frustration (can't get there) and fear (might get punished).
Before addressing reactivity directly, we built core skills at home:
Engagement: Max learned that looking at Marcus was extraordinarily valuable. We hand-fed all meals for eye contact.
Name response: "Max" meant whip your head toward Marcus immediately, earning a jackpot reward.
Emergency U-turn: Practiced until Max would spin and follow Marcus at a trot.
Marker training: "Yes" became a powerful predictor of rewards.
We found a large field at Churchill Park where we could control the distance to trigger dogs:
Week 3-4: Started at 70+ meters. When Max noticed a dog, we marked and delivered high-value treats continuously. If Max looked back at Marcus voluntarily, massive reward.
Week 5: Max began offering the "look back" behavior automatically - see dog, look at Marcus for treats. We called this "Look at That" (LAT).
Week 6-7: Gradually decreased distance. By week 7, Max could maintain calm at 30 meters.
Max now knew the alternative behavior (look at Marcus instead of reacting). But occasionally, he'd fixate on a dog and ignore Marcus. Time to add gentle corrections:
The protocol:
1. Max sees dog, gets first chance to look at Marcus voluntarily
2. If he fixates instead, Marcus says "Max" once
3. If no response, brief upward leash pressure
4. The instant Max disengages and looks at Marcus, pressure releases and massive reward flows
The correction was simply a reminder: the right behavior (engage with me) makes everything better. The wrong behavior (fixate on dog) creates brief discomfort that immediately disappears when you make the right choice.
Now we took these skills to Auckland's streets:
Week 11-12: Quiet suburban streets during off-peak hours. Success rate: 80%.
Week 13-14: Busier streets and footpaths. When dogs approached on the same footpath, we practiced U-turns before Max reached threshold.
Week 15-16: Walking on Tamaki Drive and through Auckland Domain. Success rate: 90%+.
After 16 weeks:
• Max walks calmly past dogs on the footpath at 5-10 meters
• His default response to seeing dogs is looking at Marcus
• Threshold distance reduced from 70m to 5-10m
• Zero explosive reactions in the past 8 weeks
• Marcus walks him during normal hours
• They attend group training classes
• Max has made several dog friends at structured playdates
I went from dreading every walk to actually enjoying them. Max still notices other dogs, but now he checks in with me instead of losing his mind. Yesterday we walked through Victoria Park Market during peak hours - something that would have been impossible four months ago. The key was the systematic approach: building foundation, desensitizing at distance, adding gentle enforcement, then real-world proofing. - Marcus, Grey Lynn
Consistency: Marcus trained daily without exception. Reactivity retraining requires constant practice.
Management: During retraining, Marcus avoided situations where Max would fail. No exposure without preparation.
Timing: Marcus learned to read Max's body language and intervene before reactions happened.
Motivation: We used real beef and cheese - premium rewards for premium behavior.
Balance: We built massive motivation first, added compliance expectations later, and always ended on rewards.
Max will likely always notice other dogs more than the average dog. That's okay. Marcus continues to:
• Carry high-value treats on every walk
• Reward check-ins frequently
• Practice engagement exercises weekly
• Avoid pushing Max beyond his current capabilities
• Continue structured socialization with appropriate dog friends
Reactivity retraining isn't about "curing" your dog - it's about teaching them an alternative, incompatible behavior and building the habit of choosing that behavior. Max chose reactivity for three years. Now he's building a new habit of choosing engagement. Every successful encounter strengthens that new pattern.
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